Cookie Policy
Last updated: 23 August 2026
This policy explains how LANCASTER SARL (“Lancaster”, “we”) uses cookies and similar technologies on leincasteru.com, including pixels, tags, identifiers and browser storage.
Shopify Customer Privacy is our consent management tool. You may accept, refuse or change your choices at any time by opening Cookie settings. Withdrawing your consent does not affect the lawfulness of processing already carried out.
Categories of technologies
Strictly necessary technologies
These technologies enable the site and the services you have expressly requested to function: security, browsing, language or country selection, customer account, basket, payment, fraud prevention, delivery and storage of your privacy preferences. They cannot be disabled using our consent tool.
Personalisation
With your consent, these technologies remember your choices and interactions in order to personalise your experience, such as your wishlist or certain content displayed.
Analytics
With your consent, these technologies allow us to measure traffic, understand how the site is used and improve its performance. Services classified as strictly functional are limited to what is necessary to provide the requested functionality.
Advertising and marketing
With your consent, these technologies measure campaigns, attribute sales, personalise communications and allow us to show you more relevant advertising on other sites or services.
Services and retention periods
The periods below are the maximum retention periods on your device. Certain technologies are limited to the session, may be deleted earlier by your browser or are only created once a specific feature is used.
| Service / provider | Purpose and category | Technologies | Maximum duration | Activation |
|---|---|---|---|---|
| Shopify, Shop and Shop Pay | Hosting, security, account, basket, payment, preferences, measurement and Shopify services | HTTP cookies, local storage, pixels and identifiers | Session to 2 years depending on the technology | Essential functions always active; personalisation, analytics and advertising according to your choices |
| Klarna and payment providers | Secure payment, fraud prevention and display of payment options | HTTP cookies and local storage | Session to 400 days | When the payment function or its information is displayed or used |
| LangShop | Language, country and currency | HTTP cookies and local storage | Session to 1 year; certain choices persist until deleted | Functional |
| Google Maps | Address entry assistance and validation at checkout | Scripts and technical requests | Session, subject to Google's rules | When using the checkout journey |
| Wishlist Plus (Swym) | Wishlist and visit personalisation | HTTP cookies, local storage and identifiers | Session to 1 year; certain local data persists until deleted | According to your personalisation choice and wishlist use |
| Skeepers / Avis Vérifiés | Display, submission and functional measurement of product reviews; prevention of multiple votes | Scripts, requests, local storage and technical browser characteristics | Session to 13 months depending on the functionality | Functional for the display of reviews; additional processing according to your choices |
| JOIN Stories | Display of video content and measurement of its use | HTTP cookies, local storage, scripts and pixels | Session to 12 months | Functional content; measurement according to your choices |
| NFCube / Instafeed | Display of the Lancaster social feed | Scripts, images and browser cache | Session or cache duration | Functional |
| Gorgias | Support chat and storage of conversation history | Cookies, local storage and conversation identifiers | Session or until browser storage is deleted; retention of exchanges according to the privacy policy | The Gorgias service is only loaded after clicking “Continue” in the prior notice |
| Klaviyo | Forms, newsletter, personalisation, interaction measurement and marketing communications | HTTP cookies, local storage, pixels and identifiers | Session to 2 years depending on the technology | Functional surfaces may be prepared before your choice; identification, personalisation and marketing depend on your choices |
| Google Analytics 4 | Audience measurement and site performance | Cookies _ga, _ga_*, pixels and identifiers |
Up to 2 years | After consent to analytics |
| Google Ads and YouTube | Campaign measurement, conversions and personalised advertising | Cookies, local storage, pixels and advertising identifiers | Session to 13 months depending on the technology | After advertising consent |
| Meta (Facebook and Instagram) | Conversion measurement, audiences and personalised advertising | Pixel, cookies and local storage, including _fbp
|
Up to 90 days for _fbp
|
After advertising consent |
| TikTok | Conversion measurement, audiences and personalised advertising | Pixel, cookies and local storage, including _ttp and ttcsid*
|
Up to 13 months | After advertising consent |
| Affilae (NETILUM SARL) | Attribution of clicks and sales to affiliate partners, measurement and fraud prevention | Cookies _affilae*, AeFirst*, local storage, pixels and statistical fingerprinting |
90 days on the device; tracking data retained for up to 25 months, then anonymised by Affilae | After advertising consent |
Other technical providers may be involved only when you request a specific function, notably Baback for returns, Socloz for e-reservation, Colissimo for delivery, the payment methods offered at checkout and Shopify security services. They use session technologies or technologies limited to providing the requested service.
Controllers and recipients
LANCASTER SARL determines the purposes of the technologies used on the site and acts as data controller. Certain partners may also act as independent or joint controllers for their own services, notably Shopify, Google, Meta, TikTok and the advertising services concerned. Other providers act primarily as processors in accordance with their contracts and policies.
- Shopify Cookie Policy and Shopify Privacy Portal
- Google Privacy Policy
- Meta Privacy Policy
- TikTok Privacy Policy
- Klaviyo Privacy Policy
- Affilae Privacy Policy
- Gorgias Privacy Policy
- JOIN Stories Legal Information
Manage or withdraw your consent
You can change your choices at any time via Cookie settings, also accessible in the footer. Refusing or withdrawing your consent prevents the relevant new non-essential content from loading; resources already loaded on the current page may remain in memory until the page is reloaded. After making changes, we recommend that you reload the page.
You can also delete cookies and site data using your browser settings. This deletion does not replace the collection of your choice through our consent tool.
For more information on the processing of your personal data and how to exercise your rights, please consult our Privacy Policy or use our contact form.
This list is reviewed whenever there is any change to the integrated applications, pixels or services, and through periodic checks of journeys without consent, with consent and after withdrawal.